GDPR Compliance

Our Commitment to GDPR

moon-puffin is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights as a data subject.

Legal Basis for Processing

We process your personal data only when we have a legal basis to do so. The legal bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal Obligation: Processing is necessary for us to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in cases of excessive or repetitive requests.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

If you wish to exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month of receiving it. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you can contact our Data Protection Officer at [email protected]

International Data Transfers

We are based in Canada and primarily serve Canadian customers. If we transfer your data outside of the European Economic Area, we ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Automated Decision Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. In Canada, you can contact the Office of the Privacy Commissioner of Canada.

Updates to This Policy

We may update this GDPR compliance page from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For any questions or concerns regarding GDPR compliance or data protection:

Email: [email protected]
Address: 452 Wellington Street West, Toronto, ON M5V 1E3, Canada